You are protected by our…
Here’s how the “Zero Regrets Guarantee” works: if at any time during the first 30 days after installation you decide you don’t like your new flooring for whatever reason, just let me know. we’ll replace the materials free of charge. (With an outrageously good guarantee like this, we can’t include the cost of installation, so you’ll have to cover that.)
We offer this amazing guarantee because you’re going to have your new floor for a long, long time, and I don’t want you to have to live with a choice you’ll regret. We want you to be head-over-heels thrilled with your selection. So if you are unhappy with the flooring,weI’ll replace it one time free of charge with another style of equal or lesser value. (If the new flooring you select costs more, you simply pay the difference.)
If you walked into any other flooring store and asked them for a guarantee like this, they will probably laugh and tell you “no way!” So how can we offer such a powerful guarantee? We couldn’t unless we were absolutely confident in the quality of my products and service. We are confident, and you will be, too…We guarantee it!